A Smarter, Fairer Way to Handle Every Call
Only pay more when your actual usage increases — not just because your phone rings more. Every plan includes both calls and total monthly talk time. We track both — but billing is based on total minutes.
Overages only apply when your total monthly minutes are exceeded — never your call count.
How It Works in Real Life
Select the plan that matches your call volume.
- Live Call Answering
- Professional Message Taking
- Daily Summaries
- Basic Appointment Intake
- Custom Call Script
- HIPAA BAA
- Everything in Essential
- Secure Message Delivery
- Call Documentation
- Message Routing
- Priority Protocol Setup
- Weekly Call Reports
- Everything in Growth
- Priority Call Handling
- Appointment Scheduling
- After-Hours Coverage
- Advanced Reporting
- Dedicated Account Support
- Multi-Location Support
- Custom Workflows
- Scalable Solutions
- Dedicated Account Manager
- Custom Integrations
- SLA Guarantees
* Prices are subject to change and may vary upon usage.
Need something different? We build custom plans tailored to every kind of business — whatever your industry, call volume, or workflow.
Simple, Transparent Overage Rates
Keep Your Business Covered Beyond 8PM
After-hours support is available for businesses that need coverage outside standard operating hours.
- 250 After-Hours Minutes
- Full call handling (same quality as daytime)
- Protects your main plan minutes
- Ideal for consistent evening & overnight coverage
- Counts toward your monthly minutes
- If exceeded: $1.50/min billed
You'll always be notified before reaching your monthly limit. No surprise charges.
What’s Included in Each Plan
| Feature | Essential | Growth | Pro ⭐ | Enterprise |
|---|---|---|---|---|
| Live Call Answering | ✓ | ✓ | ✓ | ✓ |
| Professional Greeting | ✓ | ✓ | ✓ | ✓ |
| Message Taking | ✓ | ✓ | ✓ | ✓ |
| Daily Summaries | ✓ | ✓ | ✓ | ✓ |
| Basic Appointment Intake | ✓ | ✓ | ✓ | ✓ |
| HIPAA BAA Included | ✓ | ✓ | ✓ | ✓ |
| Secure Message Delivery | — | ✓ | ✓ | ✓ |
| Call Documentation | — | ✓ | ✓ | ✓ |
| Message Routing | — | ✓ | ✓ | ✓ |
| Appointment Scheduling | — | — | ✓ | ✓ |
| After-Hours Coverage | — | — | ✓ | ✓ |
| Priority Call Handling | — | — | ✓ | ✓ |
| Advanced Reporting | — | — | ✓ | ✓ |
| Dedicated Account Support | — | — | ✓ | ✓ |
| Multi-Location Support | — | — | — | ✓ |
| Custom Workflows | — | — | — | ✓ |
| SLA Guarantees | — | — | — | ✓ |
All Plans Are HIPAA-Aware
We handle all Protected Health Information (PHI) in strict accordance with HIPAA regulations. A Business Associate Agreement (BAA) is available for all healthcare clients on the Care Pro and Enterprise plans. Our platforms — including Dialpad, RingCentral, Zoho CRM, and Microsoft 365 — all maintain BAAs.
Learn About Our HIPAA PracticesA Better Way to Handle Every Call
Professional, consistent communication — designed to support your business and the people who rely on it.