A Smarter, Fairer Way to Handle Every Call
Only pay more when your actual usage increases — not just because your phone rings more. Every plan includes both calls and total monthly talk time. We track both — but billing is based on total minutes.
Overages only apply when your total monthly minutes are exceeded — never your call count.
How It Works in Real Life
Select the plan that matches your call volume.
- Live Call Answering
- Professional Message Taking
- Daily Summaries
- Basic Appointment Intake
- Custom Call Script
- HIPAA BAA
- Everything in Essential
- Secure Message Delivery
- Call Documentation
- Message Routing
- Priority Protocol Setup
- Weekly Call Reports
- Everything in Growth
- Priority Call Handling
- Appointment Scheduling
- After-Hours Coverage
- Advanced Reporting
- Dedicated Account Support
- Multi-Location Support
- Custom Workflows
- Scalable Solutions
- Dedicated Account Manager
- Custom Integrations
- SLA Guarantees
A one-time $75 onboarding fee applies to all plans.
* Prices are subject to change and may vary upon usage.
Need something different? We build custom plans tailored to every kind of business — whatever your industry, call volume, or workflow.
Why Our Adaptive Usage Billing Model Works
Our Flexible Threshold Pricing model is designed to be fair, predictable, and built around how your business actually uses our services.
Monthly Plan Includes
Every plan comes with a set call and minute threshold included each month.
Call Threshold Review
If you exceed your included call limit, we then review your total minutes used.
Minute Overage Activation
Overage charges only apply if your total minutes exceeded the amount included in your plan.
Within plan. No overage.
Calls exceeded, but total minutes still within plan. No overage.
Both calls and minutes exceeded — the 50-minute overage will be billed.
Simple, Transparent Overage Rates
Keep Your Business Covered Beyond 8PM
After-hours support is available for businesses that need coverage outside standard operating hours.
- 250 After-Hours Minutes
- Full call handling (same quality as daytime)
- Protects your main plan minutes
- Ideal for consistent evening & overnight coverage
- Counts toward your monthly minutes
- If exceeded: $1.50/min billed
You'll always be notified before reaching your monthly limit. No surprise charges.
What’s Included in Each Plan
| Feature | Essential | Growth | Pro ⭐ | Enterprise |
|---|---|---|---|---|
| Live Call Answering | ✓ | ✓ | ✓ | ✓ |
| Professional Greeting | ✓ | ✓ | ✓ | ✓ |
| Message Taking | ✓ | ✓ | ✓ | ✓ |
| Daily Summaries | ✓ | ✓ | ✓ | ✓ |
| Basic Appointment Intake | ✓ | ✓ | ✓ | ✓ |
| HIPAA BAA Included | ✓ | ✓ | ✓ | ✓ |
| Secure Message Delivery | — | ✓ | ✓ | ✓ |
| Call Documentation | — | ✓ | ✓ | ✓ |
| Message Routing | — | ✓ | ✓ | ✓ |
| Appointment Scheduling | — | — | ✓ | ✓ |
| After-Hours Coverage | — | — | ✓ | ✓ |
| Priority Call Handling | — | — | ✓ | ✓ |
| Advanced Reporting | — | — | ✓ | ✓ |
| Dedicated Account Support | — | — | ✓ | ✓ |
| Multi-Location Support | — | — | — | ✓ |
| Custom Workflows | — | — | — | ✓ |
| SLA Guarantees | — | — | — | ✓ |
All Plans Are HIPAA-Aware
We handle all Protected Health Information (PHI) in strict accordance with HIPAA regulations. A Business Associate Agreement (BAA) is available for all healthcare clients on the Care Pro and Enterprise plans. Our platforms — including Dialpad, RingCentral, Zoho CRM, and Microsoft 365 — all maintain BAAs.
Learn About Our HIPAA PracticesA Better Way to Handle Every Call
Professional, consistent communication — designed to support your business and the people who rely on it.